Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including name, email address, shipping address, payment information, and phone number when you create an account, place an order, or contact us. We also automatically collect certain technical data, such as IP address, browser type, pages visited, and cookies, when you use our Site.
2. How We Use Your Information
We use the information we collect to: process and fulfill your orders; send order confirmations, shipping updates, and customer service communications; personalize your shopping experience; send promotional offers and newsletters (with your consent); prevent fraud and ensure security; improve our Site and services; and comply with legal obligations.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our Site (e.g., payment processors, shipping carriers, email service providers). These partners are contractually obligated to protect your information and use it only for the services they provide to us.
4. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us remember your preferences, analyze traffic, and deliver relevant advertisements. You can control cookie settings through your browser. Disabling cookies may limit certain functionalities of the Site.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is retained for a minimum of 7 years for tax and accounting purposes.
6. Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your personal data; opt out of marketing communications at any time; and lodge a complaint with your local data protection authority. To exercise these rights, contact us at privacy@sbrandexport.com.
7. Data Security
We implement industry-standard security measures, including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
8. Children's Privacy
Our Site is not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our Site or sending an email. Your continued use of the Site after changes are made constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, contact our Data Privacy Officer at: privacy@sbrandexport.com or 123 Beauty Boulevard, New York, NY 10001.